TERMS & CONDITIONs
TERMS & CONDITIONS
Your access and use of this website and/or our services implies your acceptance of the following terms and conditions. If you disagree with any part of these terms, please refrain from using this website or our services.
If you are below the legal age of consent in your district, you are prohibited from accessing or using this website and our services. You confirm that you are of legal age to purchase any products or services offered through this website.
By placing an order and/or making a payment, you confirm that you have read and understood these terms and conditions. Furthermore, you agree to be legally bound by these terms, which constitute the full agreement between you and eliteauthorstudio.com
DEFINITION OF TERMS
“Website” refers to all online content on the eliteauthorstudio.com web pages.
“Customer,” “You,” or “Yours” represent you and/or any other individual placing an order through eliteauthorstudio.com on your behalf.
“Company,” “We,” or “Our” refer to eliteauthorstudio.com, a company registered under applicable laws.
“Product” denotes all services and products provided by eliteauthorstudio.com to the Customer following his/her Order.
“Order” signifies a request made via phone or email by the Customer to purchase services or products offered by eliteauthorstudio.com
OUR SERVICES
By placing an Order and/or making a payment, you are acquiring the Product solely for your personal use. All Products are crafted by freelance writers who have transferred all rights and ownership of the Products to the Company. All Products are non-refundable and are provided without any warranties, either expressed or implied. It is your responsibility to review these Terms and Conditions before submitting any Order and/or payment to this Website.
REFUND POLICY
It is crucial that you read and fully understand our refund policy to be aware of the privileges and limitations set by the eliteauthorstudio.com Refund Policy.
We offer refunds only under specific circumstances and conditions, outlined as follows:
CHANGE OF MIND:
– You are eligible for a 100% refund if you cancel before our writers/editors begin working on your project.
– If you decide to discontinue your project with us after placing your order for any reason, you may request a refund within the first hour of placing the order. In other instances, a 15% processing fee will apply.
INCOMPETENT DELIVERY:
– After the work is delivered, you may only claim a refund after exploring all the following options:
– If the work fails to meet the project requirements as specified by you. We are dedicated to achieving 100% customer satisfaction and offer unlimited revisions to ensure the delivery meets your expectations. We will assign, re-assign, and rewrite your work to ensure complete satisfaction.
– Reserve FREE Pages for future use of the same value, which you can utilize anytime. If we are still unable to meet your requirements, a refund will be processed upon mutual agreement of a specified percentage, but only in cases where the delivery significantly deviates from the requirements.
LATE DELIVERY:
We uphold a commitment to “On Time Delivery.” However, if we fail to deliver the requested service on time and you have attempted to contact us at least three times, your refund will be processed after it is confirmed through documentary evidence that the delay was due to our fault.
REFUND TIME FRAME:
Refunds must be requested within 120 days of the delivery date. Claims for refunds beyond this period will not be considered. It is important for all customers to note the deadline for claiming a refund at the time of placing the order.
CASES WHERE REFUND WILL NOT BE ISSUED:
– For late deliveries caused by minor technical issues such as grammatical errors, typographical errors, incorrect word count, or missing references, refunds will be negotiated on a case-by-case basis, and the company will typically offer a partial refund or discounts on future purchases.
– The company is not liable for any delays caused by the client.
– No refunds will be issued based on complaints regarding the quality of writing.
COMMUNICATION POLICY:
At eliteauthorstudio.com, we value our customers’ privacy and are committed to keeping your personal information secure.
– We collect only the essential information necessary to process your order.
– All information is gathered through eliteauthorstudio.com
GET IN TOUCH!
To learn more about our editing and publishing services, including book editing, please contact us. Our dedicated team is on hand to address your questions, discuss the unique requirements of your project, and offer a personalized quote. We prioritize clear communication and value your feedback, which helps us tailor our services to meet your specific needs.
