PRIVACY POLICY
PRIVACY POLICY
PRIVACY POLICY FOR ELITE AUTHOR STUDIO
Elite Author studio, along with its affiliated entities (“we,” “us,” or “our”), is committed to respecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines the types of data we may collect from you, how we use and share that information, the choices available to you regarding its use, and the measures we take to protect it. It also explains how you can contact us regarding any concerns about our privacy practices. This policy applies to all websites, landing pages, online services, and other platforms operated by Elite Author Studio, including www.eliteauthorstudio.com (collectively referred to as “the Sites”).
By accessing or using the Sites, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Sites.
Florida Consumer Privacy Act (FCPA)
Governing Law and International Data Transfers
Changes to This Privacy Policy
SECURITY
We ensure the protection of your information offline. Only employees and contractors who need the information to perform a specific job (e.g., processing services or billing) have access to personally identifiable information. The servers and computers that store personally identifiable information are maintained in a secure environment, safeguarding against any potential leaks of confidential information.
PAYMENT
- To process your order, we may need to collect personal details such as your billing address, phone number, name, and email address. Credit card information is exclusively managed by our third-party credit card processing provider. Any additional information pertinent to our customers will be provided as necessary.
- we accept payments via our Parent company Paradiagm Shift LLC
INFORMATION WE COLLECT
INFORMATION YOU PROVIDE
You may choose to provide personal information to Elite Author Studio, whether over the phone, via email, or through the Sites. The types of personal information (“Personal Information” or “PII”) you may provide include:
- Contact Information: Name, postal address, email address, and telephone number.
- Payment and Billing Information: Credit card details, billing address, delivery address, and tax-related information.
- Demographic Information: Age, gender, or ethnicity.
- Transaction Information: Products or services purchased.
- User Content: Information you provide through public forums, reviews, or submissions.
- Other Information: Any other information you voluntarily provide, such as preferences, surveys, or inquiries.
INFORMATION SHARING
Elite Author Studio does not rent, sell, or otherwise disclose your personal information to third parties, except in the following situations:
- Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf, such as payment processing, marketing, printing, and distribution.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your information as required by law, including to comply with legal processes, respond to government inquiries, or protect the rights and safety of our business.
- Consent: We may share your information with your express consent for purposes not covered in this Privacy Policy.
YOUR RIGHT AND CHOICE
EMAIL COMMUNICATION
You can opt out of receiving promotional communications from us by contacting us at unsubscribe@eliteauthorstudio.com. Please note that this does not apply to transactional communications, such as those regarding your purchases or business transactions with us.
ORIGINALITY
We ghostwrite entirely original content for our customers that is free of plagiarism and not copied from any other source. Any information provided to a client that is inspired by or researched from other sources will be rephrased and properly cited to ensure the material’s originality, authenticity, and reliability.
The use of this Website and/or our services constitutes your agreement to the following terms and conditions:
– If you do not agree with any of these terms and conditions, please do not use this Website or our services.
– If you are under the legal age of consent for your respective district, you are not allowed to access or use this Website or our services.
– You acknowledge and agree that you must be of legal age to purchase any of our products or services available on this Website or otherwise.
– By submitting an order and/or payment, you are acknowledging that you have read and understood these terms and conditions. You are also agreeing to be legally bound by these terms and conditions, which form the entire agreement between you and eliteauthorstudio.com
FLORIDA CONSUMER PRIVACY ACT (FCPA)
Under the Florida Consumer Privacy Act, Florida residents have the following rights:
- Right to Access: You have the right to request information about the personal data we collect about you.
- Right to Deletion: You may request the deletion of personal data we hold, subject to certain exceptions.
- Right to Opt Out of Data Sharing: You can opt out of having your personal information shared with third parties.
To exercise any of these rights, please contact us at FCPA@eliteauthorstudio.com.
CHILDREN PRIVACY
The Sites are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us at privacy@eliteauthorstudio.com, and we will promptly remove it.
DATA SECURITY
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no system is completely secure, and we cannot guarantee the security of your information.
LINK TO OTHER WEBSITE
Our Sites may contain links to other websites that are not operated or controlled by Elite Author Studio. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review their privacy policies before interacting with them.
GOVERNING LAW AND INTERNATIONAL DATA TRANSFARS
This Privacy Policy is governed by the laws of the United States. If you are located outside the United States, please be aware that your personal information may be transferred to and processed in the United States or other jurisdictions. By using the Sites, you consent to such transfers.
CHANGE TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on the Sites, and your continued use of the Sites after such changes have been posted will indicate your acceptance of the revised policy.
CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy, please contact us at:
Elite Author Studio
[1850 Pines 311, Pembroke Pines, Florida, United States.]
Number [+1-517-588-4630]
Email: info@eliteauthorstudio.com
REFUND POLICY
At Elite Author Studio, we are committed to providing high-quality services. If for any reason you are not satisfied with our services, we encourage you to reach out to our customer support team. Below are the details of our refund policy:
EDITING SEVICES
- Refunds are available for editing services only if the editing process has not yet begun. Once editing has started, no refunds will be issued.
- If you are dissatisfied with the quality of our editing, we will work with you to address any concerns, but refunds are not provided after work has commenced.
DESIGN SERVICES
- Refunds for design services (such as book cover design and interior formatting) are available only if no design work has begun.
- If you are not satisfied with the design work, we will make revisions to ensure your satisfaction, but refunds are not available once work has commenced.
PUBLISHING SERVICES
– You have requested revisions beyond the initial concepts provided.
– The customer has not been contacted or has been unresponsive for more than 2 weeks without notice.
– If the project is placed on hold at the request of the customer, the refund will be voided.
– Any of the Company’s policies have been violated.
– The creative brief is lacking essential information from the client’s end.
– The business is closing or undergoing changes such as a name change or business model shift.
– Reasons such as ‘change of mind’, ‘disagreement with a partner’, or other reasons unrelated to the service quality will not qualify for a refund under any circumstances.
– Once a client has accepted multiple sets of revisions for any service, the refund will no longer be applicable.
INCOMPETENT DELIVERY:
Once the work is delivered, customers are entitled to a refund only after they have exhausted all the following options:
– If the delivery does not meet the project requirements as documented by the customer.
– We are dedicated to ensuring 100% customer satisfaction and offer unlimited revisions to meet the quality standards expected. We will assign, reassign, and rewrite your work as needed to achieve satisfaction. Additionally, you can reserve FREE Pages of the same value for future use, available anytime. If we still fail to deliver as requested, a refund will be processed based on mutual agreement, but only in cases where the delivery is significantly below expectations.
LATE DELIVERY:
We stand by our commitment to “On Time Delivery.” However, if we fail to deliver the requested service on time for any reason and after at least three attempts to contact us, your refund will be processed once it is proven through documentary evidence that the delay was due to our fault.
REFUND TIME FRAME:
Refunds must be claimed within 30 days of delivery. Claims for refunds beyond this period will not be considered. All customers should note the refund claim deadline at the time of placing the order.
CASES WHERE REFUND WILL NOT BE ISSUED:
– In cases of late delivery due to minor technical issues, such as grammatical errors, typing mistakes, incorrect word count, or missing references, refunds will be negotiated and the company will only offer a partial refund or discounts for future purchases.
– The company is not responsible for delays caused by the client.
– No refunds will be issued based on the quality of writing.
For further queries please email us at info@eliteauthorstudio.com
GET IN TOUCH!
To learn more about our editing and publishing services, including book editing, please contact us. Our dedicated team is on hand to address your questions, discuss the unique requirements of your project, and offer a personalized quote. We prioritize clear communication and value your feedback, which helps us tailor our services to meet your specific needs.
